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Contact Us


Western Networks Inc.

8351 Melburn Court
Mission, British Columbia
CANADA V2V 7B3

Telephone:

604.590.2590









Latest Security Alerts


Aug
10th

New StormEncryptor ransomware used by former Medusa affiliate

A financially motivated threat actor previously associated with the Medusa ransomware operation is now deploying a new ransomware strain called StormEncryptor.

Aug
10th

CISA: SonicWall SMA1000 flaws now exploited by ransomware gangs

CISA has confirmed that ransomware gangs have begun exploiting two recently patched SonicWall SMA1000 vulnerabilities, including a maximum-severity server-side request forgery (SSRF) flaw.

Aug
10th

When Credentials Are No Longer Enough: Device Trust in the AI Era

AI is making phishing, credential theft, and social engineering faster and more efficient, while traditional trust signals such as passwords, MFA, IP reputation, and geolocation become easier to bypass. Specops explains why organizations are increasingly adding device trust to their Zero Trust strategies.

Aug
10th

Member of The Com sent to prison for blackmail, sextortion

A member of "The Com," a loose-knit online cybercrime collective that targets children and teenagers, has been sentenced to two years in prison for blackmail and sextortion offenses against nearly 120 victims worldwide.

Aug
10th

LexisNexis shuts down services after suspicious activity on servers

LexisNexis took its Diligence, Metabase API, and Newsdesk services offline as part of its response to unusual activity on servers hosted and managed by an unnamed third-party vendor.










Latest Company News


JUL
11th

Western Networks Supports Animals in Need with LAPS

Western Networks is proud to sponsor the photo booth at the upcoming LAPS (Langley Animal Protection Society) 10th Annual Furry Tail Endings Gala, An Enchanted Ball on Saturday, November 4, 2017 at the Coast Hotel & Convention Centre in Langley. It will be a formal-dress evening of dining, dancing, and entertainment, with a silent and live auction. Proceeds go to helping protect and promote the physical, emotional, and psychological well being of companion animals in Langley. This will be a great event for a great cause!

More information and tickets are available through LAPS by phone or in person. Purchase information is here.

The results of the LAPS Dream Vacation Lottery will be announced at the Gala, as well. Tickets for the LAPS $5000 Dream Vacation Lottery are available in advance. Purchase information is here.

Come out and support our furry friends while having a "ball" doing it! We'll see you there!

FEB
3rd

Western Networks Offers In-House Hosting and Spam Protection

Seeing a need for better web, e-mail, and FTP hosting solutions, as well as superior spam-filtering solutions, Western Networks has begun offering in-house answers.

Using a group of servers to offer redundant, fail-safe hosting, Western Networks servers are high performance machines that provide reliable hosting for customer websites and e-mail. Scalability has been achieved through server virtualization, with quick and monitored fail-over in the event of an unresponsive server.

In addition, Western Networks has begun offering spam-filtering solutions via SonicWALL's outstanding Email Security appliance products. SonicWALL's Email Security products offer the best spam and virus protection available, and Western Networks is proud to be able to offer that protection to it's clients at a low cost.

Between the two new service offerings, Western Networks is able to offer an end-to-end e-mail and hosting solution that provides maximum security, excellent spam and virus filtering, and complete control over e-mail flow and hosting for easy diagnostics of any issues that may present themselves.










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Last updated: August 10, 2026 1:50:32pm PDT






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